Information Station

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I’m Diesel, your information station associate.
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Q:

What type of bundling discounts are you able to offer?

A: 

We offer bundling discounts on all services.  We tailor all services into one bill.  A 5% discount for every additional service is standard!

Q:

Do you provide bids over the phone or in person?

A: 

With the changing world we live in, and the safety of our valued customers and providers, we offer video, phone, and selective in person bids.  Oh, and we also price match 5% below ALL competitor bids! 

Q:

I payment rendered before, or after services are provided.

A: 

It is case by case.  We accept credit/ debit cards, venmo or cash app, or a service we utilize called PayLax.  PayLax is a short term escrow service protecting both buyers and sellers.  The money is held by a third party until the job is done right.  

Q:

How can I guarantee the job is done right?

A: 

When a contractor arrives, a video will be taken of the service area.  Upon completion, another video of the completed work will be provided to the customer.  Uncut video recording of the service is available upon request!*

Q:

Who are your service providers?  Have they been screened and vetted properly?

A: 

All of our service providers are experts in their field.  All providers pass a background or company check, to ensure they are reliable and trustworthy.  Quality assurance measures are taken to ensure a job well done!

Q:

Do you offer a guarantee on the services you provide?

A: 

The great thing about SawLutions, is your access to a network of skilled professionals who depend on successful job completion.  If a job is incorrect or unfinished, another provider can be designated to finish the job in the right way!

Q:

What services do you offer?

A: 

Our services can be found on the homepage, or in the services section.  We offer addition services upon request, and perform any standard home and business services available!

Q:

Do you have multiple service areas?

A: 

Yes!  Most of our service areas are in the central Florida, central east, and central west territories.  A specific list of discounted areas can be found in the HOA section of our website.

Q:

What is Sawlutions HOA?

A: 

SawLutions HOA is an innovative new service we offer.  It brings the price discounts of an HOA to EVERYONE!  It works by discounting services located in a proximity to existing work.  Everyone receives a discount when similar areas are serviced!

Q:

How do I know the work will be completed correctly and the workers are safe.

A: 

All of our service providers are thoroughly screened for trade skill and criminal history.  With video recording and consistent service records, we make sure everyone you deal with is a top tier contractor.

Q:

What do I do if the job is not done or done right?

A: 

Every job performed by SawLutions is backed by our companies no questions quality assurance guarantee.  If something is wrong, we fix it.  You will never have a job incomplete or incorrectly performed again!

Q:

How do you keep track of service payments and service provider responsibilities?

A: 

Our system informs us when a worker is arriving and when the work is complete.  We then contact you to keep you informed.  All payments are secure and tailored to your comfort level.  Please visit the payment section for more information. 

Q:

If I’m not in your service area, can I still receive services?

A: 

We try to accommodate as many central Florida residents and businesses as possible.  Our service area is always growing, and we look forward to expanding into your area!

Q:

How many clients are needed to qualify for HOA discounts?

A: 

Any number of clients in a specific geographic area qualify for HOA discounts.  We schedule service days for reoccurring services to be done in the similar areas.  Usually the properties are within 5-10 minutes of each other and represent the same service category!

Q:

Are price and bundle discounts available in all service areas?

A: 

Our price and bundling discounts are available for ALL customer on ALL services.  Additional discounts with HOA are only available to customers in close proximity to each other!

Q:

Do you guarantee the safety and reliability of your providers?

A: 

Yes!  All of our services are guaranteed to be completed in a high quality manner.  All service providers rely on quality completion and great customer service to ensure continued participation in SawLutions service activity!

Q:

How does your company ensure payment security?

A: 

All payments are made through our secure payment portal options.  Payment with cards through our site are treated with the utmost confidentiality, and our escrow provider ensures payment is secured and only released upon successful job completion.

Q:

Are your service providers legal to work in the USA and the specific State and County of service??

A: 

Yes!   All of our providers are certified as independent contractors, and carry their own insurance policy that is backed by the SawLutions insurance policy.  You will know your are getting work completed by legal, qualified service providers!